About the Role
Join the Client Communications team as a Product Manager and help build the systems and capabilities that enable Northwestern Mutual to deliver an exceptional client experience at every touchpoint. Empower our advisors and clients by creating innovative tools and experiences for our products that offer our clients a lifetime of financial security.
Collaborate with a talented team of engineers, designers, data scientists, and financial experts to analyze digital product features, inform product vision, and empower clients to achieve financial security. This role will align to work across the Client Comms portfolio, which includes forms, contracts, correspondence, and platform capabilities like eSign and Forms Center. Our work touches all aspects of the enterprise, including the Client, Field, and Home Office experience, with impacts to wealth and insurance products across purchase, service, and claims.
What You'll Do
- Set Product Vision: Co-create and review with Product Managers and Senior Product Managers the vision of the product. Analyze Key Performance Indicators (KPIs) for measures of success and provide recommendations to Senior Product Managers.
- Develop Roadmap: Develop and determine course of action for roadmap based off of reporting and metrics and work closely with Senior Product Manager. Analyze KPIs for measures of success.
- Gather Requirements: Understand and evaluate the problem state and work with key partners on existing approaches to resolve issues.
- Define the Product & Stakeholdering: Responsible for low complex products and product features and analyze and recommend based on metrics. Strengthen relationships with business partners and knowledge share as needed.
- Design Partnership: Partner with Design to ensure cohesive future state user visions and experiences are aligned.
- Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
- Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.
- Feature Prioritization: Develop and maintain a prioritized backlog of user stories for implementation according to business value or Return on Investment (ROI).
- Facilitate Ceremonies: Participate in and sometimes facilitate the daily ceremonies including, but not limited to Sprint Planning, Sprint Reviews and Retrospectives.
What You'll bring to the Role
- Bachelor's Degree.
- 2-4 Years of prior experience with at least 2 working in a Product Management role.
- Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, knowledgeable expertise or experience with Scrum Framework.
- Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness/EQ.
- Previous experience with research, analysis, and providing recommendations. Ability to translate product requirements into technical requirements and work in ambiguity and solutioning.
- Ability to analyze and navigate through complex problems; exercise judgment based on the analysis of multiple sources of information.
Skills You'll Have
Adaptive Communication- Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical audiences.
Cross Functional Partnering & Planning- Facilitates collaboration, communication, coordination, and planning across teams with different areas of expertise to achieve common goals.
Business Acumen- Applies knowledge of general and organization-specific business issues and financial implications to problem solving.
Root Cause Analysis & Decision Quality- Applies problem-solving methods to understand underlying issues and makes timely, data-driven decisions by considering risks, business requirements, and potential value.
Agile Product Ownership- Performs Product Owner activities within Agile product development, manages priorities, clears backlogs, and maximizes team output based on business and strategic goals.
Compensation Range:
Pay Range - Start:
$108,160.00Pay Range - End:
$162,240.00Geographic Specific Pay Structure:
Structure 110:
$118,960.00 USD - $178,440.00 USDStructure 115:
$124,400.00 USD - $186,600.00 USDWe believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
From the posting on Northwestern Mutual's job site. Read the original before you apply.
