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Lead Product Owner

Domino's, Ann Arbor, MI, United States

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Company Description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Job Description

Are you passionate about transforming how Domino’s stores operate around the world? The Lead Product Owner helps shape the future of Domino’s global store technology ecosystem by leading the strategy, development, deployment, adoption, and continuous optimization of a portfolio of DomOS products across global markets.

This role serves as a primary product leader for global store technology capabilities, including Pulse 4.0, Advanced Makeline, Advanced Dispatch, Cut Table Technology, Driver Experience tools, and future operational platforms. Working across Product Management, Engineering, Global Technology Enablement, franchise organizations, and market leadership, this position helps deliver measurable improvements in operational efficiency, customer experience, profitability, and franchisee satisfaction across diverse geographic and operating environments.

What You'll Do

  • Develop and execute global store technology product strategies, own multi-year roadmaps for assigned portfolios, translate market needs into prioritized investments, and establish product success and business-value measures across markets.
  • Balance global product standardization with market-specific requirements to maximize scalability and relevance, partnering with international business leaders to identify technology-driven operational improvements.
  • Lead worldwide rollout planning and deployment strategies for Pulse 4.0 and advanced DomOS tools, including pilot selection, objectives, readiness criteria, success measures, feedback loops, scale recommendations, implementation, adoption, and value realization.
  • Monitor launch performance and adoption, identify barriers, lead cross-functional mitigation plans, and collaborate with franchise organizations to support smooth technology transitions and positive user experiences.
  • Conduct ongoing research with franchisees, store operators, market leaders, and operational stakeholders; analyze restaurant technology trends and competitors; and identify opportunities for automation, AI, advanced operational technology, global enhancements, or appropriate localization.
  • Build trusted relationships across franchise organizations, international markets, Operations, and Technology; align global business and technology teams; present strategies, business cases, pilot results, and roadmap recommendations to executive leadership; and represent the product in field visits, conferences, franchise meetings, and working sessions.
  • Champion user-centered design, monitor product health, experience, adoption, and satisfaction, and drive continuous improvements using product data and operational feedback so solutions remain intuitive, scalable, reliable, and aligned with global store needs.

What You’ll Bring

In addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working:

Be Curious

  • Seeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.
  • Actively pursues learning opportunities, applies feedback, and continuously develops new skills.

Connect the Dots

  • Uses information and insights to identify opportunities and drive informed decisions.
  • Builds strong partnerships across teams and considers the broader organizational impact of decisions.

Aim High

  • Sets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.
  • Uses feedback and data to continuously improve performance and outcomes.

Shift Fast

  • Adapts quickly to changing priorities and business needs while maintaining focus on results.
  • Demonstrates resilience, sound judgment, and the ability to learn from setbacks.

Deliver More

  • Takes ownership, executes with discipline, and consistently produces measurable results.
  • Identifies opportunities to create additional value for customers, team members, and the business.

Qualifications

  • Bachelor's degree in Business, Technology, Computer Science, Engineering, or comparable education and experience.
  • Five or more years of experience leading digital products, technology products, or operational technology solutions.
  • Experience supporting global business organizations or international technology deployments.
  • Demonstrated success launching enterprise software or operational technology solutions at scale.
  • Strong understanding of restaurant, retail, franchise, or multi-unit operating environments.
  • Experience managing products through Agile software development methodologies.
  • Proven ability to influence executive stakeholders and drive alignment across diverse, cross-cultural teams.
  • Strong analytical capability and experience using data, KPIs, and business outcomes to guide product decisions.
  • Experience with Jira, Confluence, Aha!, Power BI, or comparable product management and analytics tools.
  • Excellent written, verbal, presentation, and facilitation skills.
  • Ability to support collaboration across international time zones.
  • Willingness to travel domestically and internationally as required.

Additional Information

Benefits:

  • Paid Holidays and Vacation  
  • Medical, Dental & Vision benefits that start on the first day of employment
  • No-cost mental health support for employee and dependents
  • Childcare tuition discounts
  • No-cost fitness, nutrition, and wellness programs
  • Fertility benefits
  • Adoption assistance
  • 401k matching contributions  
  • 15% off the purchase price of stock  
  • Company bonus  

All your information will be kept confidential according to EEO guidelines.

From the posting on Domino's's job site. Read the original before you apply.